Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Subject to Seller's shipping availablity , the local shipping method in Singapore would be most likely via Singpost. International shipment, depending on the region, the seller will arrange the shipment in accordance to most available Express to deliver the artwork to the buyer.
Do You Ship Internationally?
Yes, we do. However certain item may state particularly for local sale, thence unavailable for international shipping.
How Long Will It Take To Get My Package?
For local delivery via Singpost, the item would expected to be delivered 1-2 weeks after the purchase.
For International shipment, the delivery date would be estimated by the delivery party where the seller is going to arrange this on their own. Thence, the seller shall keep the buyer informed concerning the concrete date to receive the item.
PAYMENT
What Payment Methods Are Accepted?
We accept payment via Paypal only at the moment.
Can I use credit card for direct purchase?
Currently No, you can sign up a Paypal account and link your credit card on your Paypal account to make purchase here.
Order & Retunrs
How do I place an Order?
Simply, put the item in the Cart and check out via Paypal to make the payment, you order is then consider done and all you need to do is to wait for the seller to contact you for delivery/shipment.
How Can I Cancel Or Change My Order?
If you request for changing or canceling order within 24 hours, you can send quest to support@vibeloopgallery.com for canceling request. Our crew shall assist you for further arrangement.
Do I need an account to place an order?
Yes you do. To create account, simply register on our platform.
How Do I Track My Order?
All shipping information shall be manually provided by the seller where you can use to track your shipping statues.
How Can I Return a Product?
Contact support@vibeloopgallery.com if you want to return the item within 24 hours upon receiving.